Coach won't help you find that missing turnlock.

Probably not. For vintage or older styles, Coach typically won’t sell replacement hardware directly. Their repair service is limited to current-season bags, so if your bag is more than a few years old, you’re out of luck on the official channel.

Third parties are the real answer here. Etsy, eBay, and specialty leather supply shops carry reproduction turnlocks, buckles, and rivets that match vintage Coach hardware. Some are licensed reproductions, others are aftermarket. Quality varies, but if you buy from a seller with good reviews, you’ll usually get something that fits fine. The original bags used fairly standard brass hardware—it’s not rocket science.

The catch is color and finish. Vintage Coach hardware was often brass or nickel, and reproductions might not patina the same way. If that matters to you, look for hardware that’s been “pre-aged” or test on a hidden spot first. Otherwise, just get a close match and move on.

Third parties are your only realistic option, and they work well enough.