Replace the battery yourself — it's not hard.
Yes, you can. Flip the vacuum over, remove the screws (usually a Torx T8 or Phillips — check your model), pop off the bottom plate, and unplug the old battery. The new one clicks right in.
The tricky part is the connectors. Some Xiaomi models use a JST-style plug with a tiny latch. Don’t yank it. Use a flathead screwdriver to gently pry it loose. And mind the ribbon cables — they’re fragile and easy to tear.
You’ll need a new battery that matches your specific model (Xiaomi Roborock S5/Max/others). Get one from a reputable seller — cheap knockoffs can swell or fail fast.
Just don’t force anything. If a screw won’t budge, you’re using the wrong bit. Take your time.
Future You will thank you when the vacuum runs a full cycle again.